Who We Are?

At Global Tour we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you book flights, hotels, and tours through our website [www.globaltour.cloud].

By using our services, you agree to the terms of this Privacy Policy. Please read it carefully to understand how we handle your data.

1. Information We Collect

We collect personal information to process your bookings and provide a seamless travel experience. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, postal address.
• Payment Information: Credit/debit card details, billing information (collected via secure payment processors).
• Booking Details: Travel dates, flight, hotel, and tour preferences.
• IP Address and Browser Information: To improve our services, we may collect data about the device and browser you use to access our website.

We may also collect non-personal data such as aggregate usage data, website navigation patterns, and technical details about your visit to help us optimise our website and services.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

• Booking and Reservation Processing: To complete your bookings for flights, hotels, and tours.
• Customer Service: To respond to your inquiries, provide support, and offer personalised recommendations.
• Payment Processing: To facilitate secure payment transactions.
• Communication: To send you booking confirmations, reminders, and important updates regarding your trip.
• Marketing and Promotional Emails: With your consent, we may send promotional emails regarding new offers, travel packages, and updates on our services. You can opt out at any time by clicking the unsubscribe link in any marketing email.
• Improvement of Services: To enhance and customise the user experience on our website.

3. How We Protect Your Information

We use industry-standard security measures to safeguard your personal information, including encryption for payment transactions and secure server storage. However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal data with the following parties, under strict confidentiality agreements:

• Service Providers: To facilitate the booking process, including airlines, hotel chains, and tour operators. These providers may require certain information to fulfil your bookings.
• Payment Processors: To process payments securely.
• Law Enforcement and Legal Authorities: If required by law, regulation, or legal process (e.g., subpoenas, court orders), we may disclose your personal information to comply with applicable legal obligations.

We do not sell, rent, or lease your personal information to third parties for marketing purposes without your consent.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve site functionality.

• Necessary Cookies: These are essential for the functioning of the website and do not require your consent.
• Analytics and Performance Cookies: We use these cookies to track website usage and improve our services. You may opt-out of these cookies through your browser settings.

For more details about how we use cookies, please refer to our Cookie Policy.

6. Your Data Rights

You have the right to:

• Access Your Information: Request access to the personal data we hold about you.
• Update or Correct Your Information: You may update or correct your personal details at any time through your account or by contacting us.
• Delete Your Information: You may request that we delete your personal data, subject to certain legal exceptions.
• Withdraw Consent: If you’ve given us consent to use your personal data for marketing purposes, you can withdraw it at any time.

To exercise these rights, please contact us at info@globaltour.cloud

7. Children’s Privacy

Our website and services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information about a child under the age of 16, please contact us immediately, and we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Effective Date” at the top of the page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us: Email:info@globaltour.cloud